Shipping

Through the years of growing and selling mail order plants, we have had more than a few people tell us about their experiences of paying top dollar for a plant, only to receive a small rooted cutting or a bare root twig, that just isn’t ready to be planted into the open ground. That is not what you will receive when ordering from us.  At Just Fruits we take pride in shipping you the same quality plants that customers can find right here at the Nursery.  We actually pull them directly from our retail nursery, keep them in the same exact pots they are in, water them, safely package them, and send them straight to you. There is no difference!

Have Questions About Your Shipment:  Email us at [email protected]

Please Read Our Unpacking Your Plants Guide:  Prior to receiving our plants, please click this link to read our Unpacking Your Plants Guide so you know all the steps to keep your plant healthy after receiving it.

We do NOT ship bare root: Our trees are shipped in the same exact containers they are grown in, for the most healthy transition. The plants are watered well before they are packed and wrapped in a shipping bag to ensure they stay moist during transit.  It’s as if you came and picked them up right from our nursery yourself.

We cannot ship to California, Hawaii, Alaska, or International: Due to strict state agricultural restrictions, we cannot ship to CA, HI, or AL.  We also cannot ship plants internationally.

Why do we not do free shipping? At Just Fruits, we price all of our plants online exactly as we do in the nursery. Therefore, the shipping costs is simply what it costs for us to get your order from the nursery to you. Whereas many competitors may increase the plants prices, in order to hide shipping costs, we do not do that.  We understand that shipping large, quality plants is not cheap, but we elect to be honest with our customers, rather than hide the costs.  We want you to see exactly what the plant costs are, separate from what the shipping costs are. That way if you decided to come visit the nursery to pick up your plants instead, you would know how much you save in shipping.

You pick your Monday Ship Date:  We understand how important it is to be in town when your plant arrives, so you can unpack & care for it properly.  So we developed an intuitive calendar at checkout that allows you to pick the Monday that you would like your plant to ship.   Which depending on where you live in the U.S.A. means you will likely receive your plants on either Wednesday, Thursday, or Friday of the week you picked.  UPS will automatically generate a tracking number for you the Monday your plant is put on the truck, and that will be sent to the email that you provide at checkout.  This way you can track your plants estimated arrival time, and be sure someone is around to unpack it that day.

Weather Watching:  We now ship all year round! However, please be mindful to watch for extreme weather conditions when choosing your shipping date.  If there is extremely cold or hot weather expected around your shipment date, on your path of shipment,  you will want to postpone your shipment.  Please contact us to postpone your shipping date for better weather conditions.   If you ask us to still ship it, through extreme weather conditions, we will not be responsible for any damage caused to the plant & UPS will not refund any claims. We love our plants, and do not want to see them die, so we would rather wait till its the right time to ship it, than risk losing a plant in transit.

We prune your trees before shipping: In addition to trimming to fit the box, we also prune your trees to begin their training system. Well trained fruit trees live longer and have a more productive life. They will be will be easier to harvest, have less disease and insect troubles. We train our trees from birth to the system that suits the tree the best. If you wish to have minimal pruning on your plants, just make a note in Order Notes at checkout with your request. UPS charges an over-sized fee, so if you say don’t prune my trees you will incur an oversize boxing fee, which is  $20 per box.  If you request an over-sized tree we will contact you with an invoice for the over-sized package fee.  Due to seasonal pruning, all heights listed are approximate.

Our Simplified Shipping Price Chart:

How did we come up with our shipping price chart?  We took hundreds of orders, and calculated the percentage the shipping costs were in different price ranges. When rounding, we always decreased the shipping costs, that way if anything we were taking an additional cost, not the customer. Our goal in the process was to have an accurate shipping cost, but with a simplified price chart, so it is easy for you as the customer.

Why is the $0-$25 & $0-$50 range so much higher than the others? Due to the fact that we can fit multiple plants in one box, shipping 1 plant is the least efficient for our customers. There are also base costs to simply ship a box with UPS.

Credit cards are now charged at checkout: Due to the time frame the card companies give us to capture payment, we now charge your credit card at checkout. If for any reason you decide to cancel your order before it is shipped, we will refund your card.  At least 48 hours notice is required for any cancellations or a 25% restocking fee will be applied.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.