What do you need to know when unpacking your plants?
What to do immediately upon arrival:
- Remove the plant(s) from the box and remove the bag from around the pot. If you have a bush type plant, cut the tape to release the branches. Water as soon as possible.
- Immediate direct sunlight can damage your plants. Put the plants in a shady area for a couple of days to help them adjust. After this period, move all plants (accept Paw Paws) to full sun.Â Paw Paws are shade lovers, leave them in the shade.
- Water your plants daily. We water our plants daily at the nursery, so they are dependent on daily watering.Â Try to plant within a few months. If you cannot plant them within this time frame, be sure to move them to a larger pot. (Note, If you are gardening in a colder climate, zone 8a and below, hold any plants that have new growth on them until temperatures are above freezing in your area. If you have questions about when it is best to plant your plant, contact us.Â
Click Here to find our complete “Unpacking Your Plants Guide,” along with many other growing guides to assist you with your plants.
Why do we not do free shipping?
At Just Fruits, we price all of our plants online exactly as we do in the nursery. Therefore, the shipping costs is simply what it costs for us to get your order from the nursery to you. Whereas many competitors may increase the plants prices, in order to hide shipping costs, we do not do that.Â We understand that shipping large, quality plants is not cheap, but we elect to be honest with our customers, rather than hide the costs.Â We want you to see exactly what the plant costs are, separate from what the shipping costs are. That way if you decided to come visit the nursery to pick up your plants instead, you would know how much you save in shipping.
To learn more and see our Simplified Shipping Price Chart:
Can you visit our nursery?
Yes! Our Retail Nursery is located in Crawfordville, FL, the same place we started in 1978.Â We would love to have you come visit.
Click Here to learn more about our Retail Nursery
Nursery Hours & Contact Info:
Wednesday â€“ Saturday, 9am â€“ 5pm & Sunday, 11am â€“ 5pm
Phone: (850) 926-5644
Email:Â [email protected]
Address:Â 30 Saint Frances Street, Crawfordville, FL 32327
Are plants shipped in containers or bare root?
We do NOT ship bare root.Â Our trees are shipped in the containers they are grown in. This helps to ensure a disease-free root system, while practically eliminating transplant shock. The plants are watered well before they are packed and wrapped in a shipping bag to ensure they stay moist during transit. We care for all of our plants and although the costs are slightly higher than shipping bare root, we find this to be the healthiest way to ship them.
How do $1000+ Bulk Orders work with shipping prices?
With large freight orders, we can many times negotiate great rates with UPS.Â At checkout you will be charged 25%, however we will contact you prior to shipping your order and go over the true shipping costs.Â If they true shipping cost comes out below 25% you will be credited back the difference.Â If the true shipping cost comes out above 25% you will not be charged anything extra, and we will take on the additional costs.
If you have questions on your order, prior to placing it, please email us at [email protected] , message us on facebook (facebook.com/justfruit), or call us at 850-926-5644 during our regular business hours (Wed-Sat, 9-5pm est & Sunday 11-5pm est).Â We do respond to email and facebook outside of regular business hours if you are looking for a more immediate response.
We watch out for weather conditions prior to shipping. What does this mean to you?
We now ship all year round. However, we do watch for extreme weather. If there is extremely cold or hot weather expected around your shipment date, on your path of shipment, we will contact you and notify you that we plan to hold the shipment for a later date.Â If you ask us to still ship it, through the conditions, we will not be responsible for any damage caused to the plant & UPS will not refund any claims.
We love our plants, and do not want to see them die, so we would rather wait till itâ€™s the right time to ship it, than risk losing a plant in transit.
We prune our many trees prior to shipping. What do you do if you would not like them pruned?
In addition to trimming to fit the box, we also prune your trees to begin their training system. Well trained fruit trees live longer and have a more productive life. They will be will be easier to harvest, have less disease and insect troubles.
We train our trees from birth to the system that suits the tree the best. If you wish to do your own pruning at planting, just make a note in â€œOrder Notesâ€ at checkout. Remember that our trees are large, so if you say â€œdonâ€™t prune my treesâ€ you may incur an oversize boxing fee, which is usually around $18.00 per box. We will contact you prior to shipping the oversized box, to confirm the exact additional costs.
When are you charged?
Credit cards are now charged at checkout. Due to the timeframe the card companies give us to capture payment, we now charge your credit card at checkout. If for any reason you decide to cancel your order before it is shipped, or we do not have the plant in stock, we will refund your card.Â At least 48 hours notice is required for any cancellations.
Our privacy and security policy
information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy:Â Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure
commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.